NetLink received reports of a fibre service disruption at around 1621 hours. Some 2,000 end-users’ fibre broadband services may have been affected by this incident.

We have deployed our recovery team onsite and fibre service restoration is underway. Services will be progressively restored by early tomorrow morning (May 7, 2019).

We are working with all relevant parties including the Internet Service Providers to ensure that the service to the affected areas will be restored as soon as possible. Affected individuals and members of the press can monitor our website (, where updates will be posted as soon as information becomes available.

For more details on fibre cable cut restoration, please see FAQs