NetLink Trust received reports of a fibre service interruption at 1537 hours. This interruption was subsequently confirmed to be caused by a third party's contractor severing fibre cables whilst performing earthworks at Ang Mo Kio Street 13.  Approximately 950 end-users’ fibre broadband services in Yishun may have been affected by this incident.

NetLink Trust has deployed its recovery team onsite and fibre service restoration is underway. Fibre connections will be progressively restored by tomorrow morning.

NetLink Trust is working with all relevant parties including the Internet Service Providers to ensure that the service to the affected areas will be restored as soon as possible. Affected individuals and members of the press can monitor NetLink Trust’s website (, where updates will be posted as soon as information becomes available.