NetLink confirms that the fibre service disruption was resolved at 0530 hours on 22 December 2021.

The fibre service disruption was caused by a third party's contractor damaging our fibre cables. The errant third-party contractor was not engaged by NetLink. NetLink takes a serious view of such disruption in services caused by errant contractors. NetLink is investigating this matter and will take all necessary actions against the errant party.

The NetLink team worked closely with all relevant parties to ensure that the service to the affected area was restored as soon as possible. Individuals in the affected area can call your respective Internet Service Providers should there be further enquiries.


Updated as at 0800 hours