Release of Ports

• The previous owner/tenant is still occupying the port in my house. Can NetLink Trust (NLT) assist in releasing the port so that I can proceed to subscribe fibre broadband with my Retail Service Provider (RSP)?

  NLT is not authorised to terminate the port without a termination request from RSP. Likewise, the RSP must also receive a termination request from its subscriber, in order to put forth the termination request to NLT. You will need to contact your previous owner/tenant to put up the termination request.