Submission of Request to NetLink Trust

• Where can I submit a request for Fibre Readiness Certification?

  You can submit a request for Fibre Readiness Certification here .

• When am I required to submit the request for Fibre Readiness Certification?

  For landed properties, the developer, building owner, licensed electrical contractor or homeowner is required to submit the request three months prior to obtaining the Temporary Occupation Permit (TOP).

   

  For all other developments (condominiums, HDBs, high-rise apartments), the developer or building owner is required to submit the request five months prior to obtaining the TOP for the individual block in the development.

• What are the required information when submitting a request for Fibre Readiness Certification?

  The following information must be provided during submission:

   

  1. Project reference from Building and Construction Authority (BCA) (E.g. A2003-12345-2013)
  2. Telecommunication Facility Co-ordination Committee (TFCC) E-Submission number (E.g. TFCC-2013-1234)
  3. Expected TOP date for the individual blocks in the development
  4. Development name and address
  5. Total number of blocks and total number of units per block
  6. Primary and secondary contact person

• What are the required documents when submitting a request for Fibre Readiness Certification?

  The following documents are required during submission:

   

  a. Certificate of Numbering – House number and unit number of a residential premise, landed or high rise as assigned by Inland Revenue Authority of Singapore

  b. Fibre Schematic Layout – Schematic diagram of the fibre cables installed for each residential premise, namely:

    A. from the meter compartment to the unit’s Distribution Board (DB) closet; or

    B. from the telecom riser to the unit’s DB closet or utility room.

  c. Optical Time Domain Reflectometer (OTDR) Report – Measurement of optical return loss for all residential premises of the development. The OTDR report shall be carried out by the developer, building owner, licensed electrical contractor or homeowner, and shall consist of optical fibre loss measurements for all residential premise in that development.

  d. Power Meter Report – Measurement of fibre optic loss for all residential premises of the development. The Power Meter Report shall be carried out by the developer, building owner, licensed electrical contractor or homeowner, and shall consist of optical fibre loss measurements for all residential premise in that development.

  e. Light Source Continuity Test Report – A test that uses a powerful visible red laser to ensure that the optical fibre is not physically broken and the fibre is connected from one end to another end.

   

• What if I do not have the complete set of documentation? Can I still proceed with the Fibre Readiness Certification request submission?

  All submissions must be accompanied by a complete set of documentation. Registration will not be processed if documents are missing or incomplete.

• What should I do if my documents exceeded the file size limit and I am not able to upload the files during registration?

  If your documents exceed the upload file size limit, please mail your files in a CD-rom or USB flash drive within seven business days from date of registration to:

   

  Fibre Readiness Certification Project Team
  NetLink Management Pte. Ltd. (as Trustee-Manager of NetLink Trust)
  750E Chai Chee Road
  #07-03 Viva Business Park
  Singapore 469005

   

  For walk-in submissions, kindly take note of the following operating hours: Monday to Friday (excluding Public Holidays)

   

  Between 9am and 12pm, as well as between 2pm and 5.30pm

• I am unsure of the documents required by NetLink Trust for the Fibre Readiness Certification. Who can I contact in NetLink Trust to seek clarification?

  You may wish to contact us via this enquiry form and we will get back to you within the next three to five business days.

• When can I hear from NetLink Trust after submitting the documents for the Fibre Readiness Certification?

  We will respond to you in 3 working days once we have received all the necessary documents.