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Charges and Payment Matters

Building with their Temporary Occupation Permit (TOP) obtained by the developer after 2016 is likely to be under the Code of Practice for Info-Communication Facilities in Buildings 2013, COPIF 2013. For more information on COPIF, please refer to IMDA's website.

Do I have to pay for installation of the Termination Point? How would the charges be billed to me?

COPIF 2008	COPIF 2013
COPIF 2008 Installation of the Termination Point (TP) is chargeable at SGD 160.50 (inclusive of GST) for high-rise premises and SGD 288.90 (inclusive of GST) for landed properties. If you had sent your installation request through your Retail Service Provider (RSP), the installation charges will be included in the RSP’s invoice to you in the next billing cycle. For more details, you may check with your RSP. If you had sent your request directly to NetLink Trust, the payment method would be via online (debit / credit card), before booking is confirmed. Please call our enquiry line, at 6563 4273 to arrange for an installation appointment.	COPIF 2013 The Termination Point (TP) will be installed by the building developer or building owner during the building’s construction. For any subsequent repair, replacement or relocation of the TP, you may engage your preferred licensed telecommunications wiring contractor directly.

COPIF 2008

COPIF 2013

COPIF 2008

Installation of the Termination Point (TP) is chargeable at SGD 160.50 (inclusive of GST) for high-rise premises and SGD 288.90 (inclusive of GST) for landed properties.

If you had sent your installation request through your Retail Service Provider (RSP), the installation charges will be included in the RSP’s invoice to you in the next billing cycle. For more details, you may check with your RSP.

If you had sent your request directly to NetLink Trust, the payment method would be via online (debit / credit card), before booking is confirmed. Please call our enquiry line, at 6563 4273 to arrange for an installation appointment.

COPIF 2013

The Termination Point (TP) will be installed by the building developer or building owner during the building’s construction.

For any subsequent repair, replacement or relocation of the TP, you may engage your preferred licensed telecommunications wiring contractor directly.

How much do I have to pay for additional optical fibre?

COPIF 2008	COPIF 2013
COPIF 2008 If fibre run beyond the first 15 metres (measured from point of entry into the Residential Premises to the Termination Point) for Buildings fitted with end-to-end NetLink Trust's fibre infrastructure, an additional fee of SGD 2.14 (inclusive of GST) per 5-metre block will be charged.	COPIF 2013 If fibre run beyond the first 25 metres (measured from Fibre Interface Point of the Residential Premises to the Termination Point) for Buildings fitted with building owner/building developer's network, an additional fee of SGD 2.14 (inclusive of GST) per 5-metre block will be charged.

COPIF 2008

COPIF 2013

COPIF 2008

If fibre run beyond the first 15 metres (measured from point of entry into the Residential Premises to the Termination Point) for Buildings fitted with end-to-end NetLink Trust's fibre infrastructure, an additional fee of SGD 2.14 (inclusive of GST) per 5-metre block will be charged.

COPIF 2013

If fibre run beyond the first 25 metres (measured from Fibre Interface Point of the Residential Premises to the Termination Point) for Buildings fitted with building owner/building developer's network, an additional fee of SGD 2.14 (inclusive of GST) per 5-metre block will be charged.