Help Center / RESIDENTIAL PREMISES

Charges and Payment Matters

Building with their Temporary Occupation Permit (TOP) obtained by the developer after 2016 is likely to be under the Code of Practice for Info-Communication Facilities in Buildings 2013, COPIF 2013. For more information on COPIF, please refer to IMDA's website.

  • COPIF 2008COPIF 2013
    COPIF 2008

    Installation of the Termination Point (TP) is chargeable at SGD150 (excl. GST) for high-rise premises and SGD270 (excl. GST) for landed properties.


    If you had sent your installation request through your Retail Service Provider (RSP), the installation charges will be included in the RSP’s invoice to you in the next billing cycle. For more details, you may check with your RSP.

     

    If you had sent your request directly to NetLink Trust, the payment method would be via online (debit / credit card), before booking is confirmed. Please call our enquiry line, at 6563 4273 to arrange for an installation appointment.

    		 COPIF 2013

    The Termination Point (TP) will be installed by the building developer or building owner during the building’s construction.

     

    For any subsequent repair, replacement or relocation of the TP, you may engage your preferred licensed telecommunications wiring contractor directly.
     

  • COPIF 2008COPIF 2013

    COPIF 2008

    If fibre run beyond the first 15 metres (measured from point of entry into the Residential Premises to the Termination Point) for Buildings fitted with end-to-end NetLink Trust's fibre infrastructure, an additional fee of SGD2 per 5-metre block (excl. GST) will be charged.

    		 COPIF 2013

    If fibre run beyond the first 25 metres (measured from Fibre Interface Point of the Residential Premises to the Termination Point) for Buildings fitted with building owner/building developer's network, an additional fee of SGD2 per 5-metre block (excl. GST) will be charged.