What to Expect for Commercial Tenants?
A typical non-residential installation would take about 2 to 4 weeks if there is no major access issue. The installation process includes securing an appointment with Building Managements (BMs) to conduct site surveys, and seeking approval and scheduling installation works. At times, NetLink Trust faces challenges in gaining timely access and approval from BMs to carry out fibre installation works. The process can be further slowed down by negotiations over insurance, deposits and other requirements. The time taken at each stage varies across BMs.
The installation process can be expedited if commercial tenants help to obtain permission from their BMs for the optical fibre installation.