NetLink received reports of a fibre service disruption at around 1245 hours. Some 700 end-users’ fibre broadband services in Yishun may have been affected by this incident.

We have deployed our recovery team onsite and fibre service restoration is underway. Services will be progressively restored by this evening. 

We are working with all relevant parties including the Internet Service Providers to ensure that the service to the affected areas will be restored as soon as possible. Affected individuals and members of the press can monitor our website (, where updates will be posted as soon as information becomes available.

For more details on fibre cable cut restoration, please see FAQs

Update as at 1600 hours