Restoration works are on-going and most of the cables have been restored.

NetLink Trust continues to work closely with all relevant telecoms service providers to ensure that services to their affected customers are being restored expeditiously.

This service interruption was caused by a contractor that had severed a number of fibre cables whilst performing construction works along Tampines Avenue 9 for a third party.

NetLink Trust takes a serious view of such disruption in services caused by errant third parties. NetLink Trust is investigating this matter and will take all necessary actions against the errant contractor to protect our interests.

For more details on fibre cable cut restoration, please see FAQs.

Update as at 1150 hours