To support daily operational admin support for the department.

Responsibilities

• Issue Service Order , Material voucher and Service Entry based on daily scheme to contractor via SAP
• To check and verify contractor’s claim
• Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework
• To check and dispatch operation scheme and plant map to contractor
• Any adhoc duties as assigned by supervisor

Requirements

• Minimum Nitec qualification in any discipline
• Experienced in telecommunication area with service provisioning and field experience.
• Analytical and has a flair for dealing with technical and operational problems
• Good interpersonal and communication skills
• Exposure in customer service is an advantage
• Only Singaporean need to apply

Interested applicants are requested to write in with a detailed resume indicating current and expected salary and availability to This email address is being protected from spambots. You need JavaScript enabled to view it. Please indicate the position you are applying for in the email subject header.

We regret only shortlisted candidate will be notified.