Associate Engineer - NRES Business Support (2-year contract)

To coordinate and provide support for the provisioning of NGNBN fibre services to all non-residential sites in fastest possible time, to fulfill and meet the QoS target set by IMDA.

Responsibilities

• Liaise with contractors, 3rd party vendors and internal teams to resolve technical problems encountered by order provisioning on site survey/installation matters
• Resolving data conflicts as reported on site by contractors
• After hours support (rotation) for contractors and service provisioning.
• To track and report on AFOC progress
• Perform other duties as assigned by supervisors.

Requirements

• Diploma in Electrical Engineering, Information Technology or Telecommunications
• At least 1 year working experience in telecommunications or info-communications industry; preferably in cable infrastructure rollout
• Able to understand problems raised by contractor on site over the phone
• Able to diagnose and guide the contractor step by step over the phone to resolve the technical issue
• Able to be on standby rotation roster to provide support
• Computer literacy in Microsoft excel, Remedy, GE Smallworld
• A good team player & highly motivated, goal-oriented individual
• Have an analytical mind to study issues and come up with solutions to help in resolving them
• Able to work independently with minimal supervision & resilient to challenges


Interested to write in with detailed resume indicating current and expected salary and availability to This email address is being protected from spambots. You need JavaScript enabled to view it. Please indicate the position you are applying for in the email subject header.

We regret only shortlisted candidate will be notified.